Question 1

What Size hitch covers do you offer?

Accepted Answer

We make hitch covers that fit both 2" and 2-1/2" receivers that use a 5/8" diameter hitch pin. Please select your receiver size when placing an order.

Question 2

Why won't my new hitch cover snap into place?

Accepted Answer

Check the size of your receiver by measuring across the opening to ensure you ordered the correct hitch cover size. A 2" hitch cover will fit into a 2-1/2" receiver, but the pin alignment will be 3/8" off. It sounds like you have a 2-1/2" receiver and ordered a 2" hitch cover. Contact us for a replacement with the correct size.

Question 3

Can I secure the hitch cover with my current hitch pin?

Accepted Answer

Yes, you can! Simply remove the quick release detent by pressing both sides and taking it out. Then, insert and secure a standard 5/8" hitch pin.

Question 4

How do I return a product?

Accepted Answer

You can return products within 30 days of purchase. Ensure items are in their original condition and packaging. Contact our support team to start the return process.

Question 5

What is the best way to care for my hitch cover?

Accepted Answer

To keep your hitch cover looking great and lasting long, clean it regularly with mild soap and water. Avoid harsh chemicals and abrasive materials.

Question 6

What are the shipping options available?

Accepted Answer

We offer standard, expedited, and overnight shipping options. You can choose your preferred method during checkout.

Question 7

What payment methods do you accept?

Accepted Answer

We accept credit cards, Apple Pay, Google Pay, and card readers for in-person transactions.

Question 8

Is there a warranty on your products?

Accepted Answer

Yes, all our products include a one-year warranty covering manufacturing defects. Keep your receipt for any warranty claims.

Omen

Frequently asked questions: